Special Orders & Made-to-Order
Special Order and Made-to-Order products are non-refundable. All sales are final.
Standard Items
For standard items, you may request a return within 3 days of delivery, provided the product is in brand-new condition and returned in its original packaging. Items that have been test-fitted, installed, or used cannot be returned.
Incoming Stock
Orders for incoming stock items (not classified as Special Order or Made-to-Order) can be canceled within 5 days of the order date. A 15% restocking fee will apply. After 5 days, cancellations will no longer be accepted.
Wheels Requiring a Deposit
Wheels ordered with a deposit are final sale. Deposits are non-refundable once your order has been placed with the manufacturer, as full payment is required upfront. Cancellations due to manufacturer delays are only permitted if the delay exceeds Five months.
Clearance & Final Sale Items
Items marked as Clearance Stock or Final Sale are sold as-is, often at a discounted price. These cannot be returned, refunded, or exchanged. Please review product details carefully before purchasing.
Promotional Purchases
Discounted items purchased during promotions are still covered under our standard return policy, unless specifically listed as Clearance or Final Sale.
Fees & Conditions:
A 15% restocking fee applies to all approved returns.
Additional fees may apply if items or packaging are not in brand-new, resellable condition. In such cases, returns may be rejected and the item sent back at the customer’s expense.
Shipping & Returns Process
Customers are responsible for all return shipping costs, unless we, KA Autosport PTY LTD has sent incorrect item.
All returns must be in original packaging unless otherwise agreed. Damaged or unsellable packaging may incur a 15% repackaging fee.
To initiate a return, please contact us. Our team will respond within 48 hours.
Order Cancellations Due to Manufacturer Delays
We understand that delays can be frustrating. While most manufacturers require us to place and secure your order with a deposit, cancellations are only possible if the delay extends beyond Five months. If you wish to cancel before this period, please note that the deposit is non-refundable.